Sterling Silver Bisbee Turquoise Pendant

My wife had some work done at Michael & Sons (M&S) on her platinum, channel-set wedding ring, March 2025. Sparing the details, and for reasons that turned out to be understandable, the work was not up to M&S standards. I posted a review expressing our concerns. David, the owner and “son” of M&S, saw it and contacted me to explain and offered to “make it right.” We were more than prepared to move on and were pleasantly surprised by David’s persistence, only to later find out just how committed he is to customer satisfaction. His commitment went far beyond addressing our initial concerns and included meeting us on numerous occasions and completely rebuilding the ring to restore it to its original condition, as purchased 30 years ago. This bespoken process included creating a mold, pouring the ring using the mold, grinding and polishing the channeled ring, resetting the diamonds, and replacing two of the diamonds, damaged years ago. None of which was asked for, nor expected, rather a reflection of David’s commitment to his customers and their satisfaction. We picked up the ring yesterday and it is absolutely beautiful. We cannot say enough about David and Michael & Sons and would highly recommend their services.

David helped our group of four ladies all get permanent bracelets. He was so helpful and friendly - he really made the visit so fun! Friendly staff, great prices and amazing customer service. Will definitely be back next time for another one! Thanks David!

I found they on a random on Facebook and watched a live auction and I was hooked! Beautiful pieces, great quality and they are so helpful. I don’t see the jewelry before I purchase it due to my location but love that they have a money back guarantee. If you want a unique piece of jewelry, look no further!! And the compliments I get!! One of my favorites!!

Michael and Sons Jewelers is truly top-notch here in South Florida. They’ve got a big selection, fair prices, and the staff really knows their stuff, plus, if you join their mailing list, you can catch some fantastic sales. Whether you're after a custom piece, something new, or a special estate find, David and his team always make sure you’re taken care of and stay within your budget.

I have worked with Michael & Sons for many years, they have bought my old jewelry, they have designed jewelry for me, and I have bought pieces from them. I can honestly say they are the only place I will ever go for my jewelry purchases! The owner is a lovely man, and his employees are absolutely wonderful and very helpful. I highly recommend this establishment!

Michael & Sons is the best! Wonderful selection with unique pieces and all of the staff are so nice. They have repaired several pieces for me, made custom jewelry for me and more. Highly recommend!!! And if you love turquoise you must check out their selection and their Facebook live sales!

My earrings arrived on time, they're beautiful! Will wear them to compliment the necklace our son Elliott gave me from your store at Christmas. The personal service and professionalism at Michael & Sons Jewelers is outstanding. Will definitely stop in to thank you in person when I'm in Reno this summer. Thank you. Conchita Boggs ⚘️

I love Michael's! We really come here as our primary jeweller's for a few reasons: 1. They can fix and repair our watches, and change the batteries. 2. They have a great selection of native american jewelry, as well as other jewelry. 3. Anytime I need something done like a ring sized or a safety chain added or something like that, they do it well, quickly and for a reasonable charge. 4. If I'm scrapping out a piece of silver or gold, I can trust that they're giving me a fair price. They're a full service jeweller and they do their own quality work in-house.

I have trusted Michael and Son’s for all my jewelry needs since the first day I met them. David and crew have created from scratch, custom one of a kind items for me such as pendants, fraternal rings, solid gold challenge coins, and many more. I have yet to bring an idea to them and have them say “no”. Pricing is always fair, based on market rates, and customer experience is second to none! Note: the ring and pendant pictured are ones that were made for me years ago and have been worn daily since. While they could use a polish, they have stood up to my abuse.

We created my custom engagement ring with Katie and she is such a blessing! She helped and guided us with every decision. All of the M&S staff made us feel like we are old friends from the second we first walked in the door. Jewelry shopping can be a daunting experience but our experience with M&S was so fun and exciting. Can’t wait to plan our wedding bands!

I recommend this place. Their prices are fair and staff is professional and courteous. They have repaired jewelry that other places cannot do. As a customer, I appreciate they offer to clean my jewelry free of charge

This is my first purchase with Michael and Son's, WOW! I received my purchase this morning. My S/S Corn Maiden Kachina, created by "ED", is so detailed, gorgeous workmanship! The live show was super fun! Shipping was fast, I will be purchasing more items in the future. Thank you to the team for making it a wonderful shopping experience!

Michael & Sons is the only place I would trust with any repairs to my jewelry. Their service always exceeds expectations. Recently, I had them weld my wedding band to the engagement ring and they had it ready for me in just a few days, so that was nice. The people are so nice and pleasant to work with and I never mind having to wait a few minutes because their store is so fun to window shop in!

We were so impressed with Michael & Sons that we will never go to any other jeweler in town! I got my wedding band from this jeweler back in 2020. My engagement ring is custom made and very unique, so I decided to just get a cute band that I liked to wear on a separate finger since it would be hard to find a band to match my ring. My husband and I just celebrated our five year wedding anniversary and I told him I’d like a custom band that goes with my engagement ring so I can wear them as a set. I had no idea what my husband had in store for me, it turned out better than I ever could have imagined! Instead of just a band, he had the most beautiful ring guard made. He used some family heirloom diamonds in combination with new diamonds. Michael & Sons made a custom ring mold and filled it with white gold, then added all the diamonds. They made sure it perfectly lined up with my engagement ring and even added our wedding date on the inside of the rings. They did a phenomenal job—it looks like the same jeweler who made the engagement ring made the ring guard even though they are actually from jewelers in different parts of the country! The ring came with an excellent warranty policy that has a lot of great features for maintaining the high quality of this jewelry. We ended up getting an appraisal done here too and I’ve already brought in other jewelry for them to fix. David is the owner and my husband had nothing but wonderful things to say about him and his associates! Everyone was very professional and kind. My husband loved that he was able to work together with David to create something beautiful that we loved. There are cameras everywhere and we love that they do all their work and appraisals in-house without sending your jewelry out anywhere. Everything was so fast too. From my husband approaching them with his idea to when we had the ring guard in hand was about a week and a half! And the appraisal only took a few days. Thank you David and staff for such a great experience and taking amazing care of us and our jewelry!!

I love this jeweler! Over the years I have been putting my broken sterling jewelry aside not knowing Michael and Son was right around the corner! Then I lost a stone in my wedding band and went looking for someone local to fix it. Boom! Slowly they are replacing such beautiful memories for me and they listen to my stories about every piece! Thanks, Katie and Emily… it’s really meant so much to me! ~Alissa

Michael and Sons jewellers is the best in breed. They have a huge selection and the prices are reasonable. If you are patient, they have great sales, so get on their mailing list. Great, knowledgeable staff. I’ve had custom pieces made, bought new and estate pieces and live them all. The owner David treats his customers well and will do his best to work within your budget.

Michael & Sons made me 9 custom bolo ties for my groomsmen and myself. They had a great attitude the entire time and always kept me in loop throughout the process. I wouldn’t go to any other jewelry shop in town if you need custom work done. The bolos turned out great!

My family has been patrons of Michael and Sons for many years. We have had numerous pieces of jewelry made by them and have always had exceptional customer service. Their attention to detail is evident in all of their beautiful, unique pieces. Recently I’ve had permanent jewelry done by Jessica and I can only highly recommend her, she is personable and professional. I will be going back to add to my permanent stack soon!